AI Assistant

  1. Repeated Message Displayed: "[AI]User session expired, re-authenticating."

    • Cause: Your login session has expired. The system will try to log in again automatically, which may cause the message to appear repeatedly.
    • Solution:
      1. Make sure your account is still valid and active.
      2. Try signing in through a web browser to confirm the account works normally.
      3. If the problem continues, please contact our customer support team for assistance.

  2. Error Message: Failed to create webview: 0x80080005 (Server execution failed)

    • Cause: The embedded browser engine (WebView2) failed to initialize properly. This may be due to temporary system issues, incomplete startup of the WebView2 runtime, or conflicts with other applications.

      • Solution:
      • Close the AI Assistant and restart the application.
      • Ensure that Microsoft Edge WebView2 Runtime is installed and up to date.
      • Restart your computer to clear any temporary conflicts.

      If the issue persists, reinstall the WebView2 Runtime or contact customer support.

results matching ""

    No results matching ""