2004 File read failed

Meaning

LiDAR360MLS found the resource but could not open or read it: file read failed.

Common Causes

  • Another program has locked the file, permissions deny access, or a network copy is incomplete.
  • The file contents may be invalid or corrupted.

Resolution Steps

  1. Close programs that may be using the file and confirm that the current account can read it.
  2. Copy the resource to a local short path and test it with its normal viewer.
  3. If access succeeds but parsing still fails, check error 2012 and preserve the original file for support.

When to Contact Technical Support

If the issue remains after these steps, or an internal error is reproducible after one safe retry, record the complete message and follow Contact Technical Support.

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