3101 Capability disabled by configuration
Meaning
The requested capability is not currently available: capability disabled by configuration.
Common Causes
- The account session or license is invalid or expired.
- The installed edition or current configuration does not include the feature.
Resolution Steps
- Sign in with the correct account and refresh the license or session.
- Check the licensed module, product edition, and feature configuration.
- If the capability is not included, contact your license administrator or sales representative rather than reinstalling data.
When to Contact Technical Support
If the issue remains after these steps, or an internal error is reproducible after one safe retry, record the complete message and follow Contact Technical Support.