9002 Unclassified error

Meaning

This error has not yet been assigned a more specific user error code. The accompanying message is required for diagnosis.

Common Causes

• A legacy or general failure path could not provide a more specific code.
• A preceding message may contain the actual input, data, environment, or processing failure.

Resolution Steps

1. Check the nearby log entries for the first specific error and retain the complete original message.
2. Perform one targeted check based on that message; do not treat 9002 as a reason to reinstall the software.
3. If the cause remains unclear, send the complete logs, parameters, sample, and software version to support.

When to Contact Technical Support

If the issue remains after these steps, or an internal error is reproducible after one safe retry, record the complete message and follow Contact Technical Support.