9010 Newer version required
Meaning
The current software and data versions are not compatible: newer version required.
Common Causes
- The project or data was created by a newer, older, or unsupported format version.
- An automatic upgrade or conversion could not complete.
Resolution Steps
- Back up the complete original project or data before conversion.
- Use the supported software version and official upgrade/export path; use an intermediate version if documentation requires it.
- Do not edit version fields or extensions. Preserve the unchanged original and upgrade log for support.
When to Contact Technical Support
If the issue remains after these steps, or an internal error is reproducible after one safe retry, record the complete message and follow Contact Technical Support.