Knowledge Base

Welcome to GVI Knowledge Base Site!

On this site you would be able to find answers to the most frequently asked questions, how-to guidelines to accomplish common workflows, and troubleshooting tips. If you are not able find answers on this site, please log a support ticket on LiCloud.

If you have any feedbacks or questions regarding our knowledge base site, email us at info@greenvalleyintl.com.

• Product FAQ

  • Frequently Asked Questions for LiAcquire & LiAir

  • Frequently Asked Questions for LiBackpack

  • Frequently Asked Questions for LiDAR360

  • Frequently Asked Questions for LiMapper

  • Frequently Asked Questions for LiPowerline

• FAQ Articles

  • Projections, Transformations, and Registration in LiAir, LiBackpack, and LiDAR360

  • Error: 'Data unzip error. Please contact GVI Support.'

  • Why are there many black holes in my colored point cloud?

• How-to Articles

  • How to: Update LiAir Firmware

  • How to: Acquire High-Accuracy GVI GNSS Base Station Locations Using a 3rd-party GNSS RTK/PPK Surveying System

  • How to: Process a Sub-session of A Scan Project in LiBackpack-Desktop

  • How to: Generate Point Cloud in NAD83/NAVD88 or Other Horizontal/Vertical Coordinate Systems

  • How to: Use GCPs for Elevation Adjustment and Accuracy Assessment

  • How to: Get More Ground Points in the ‘Classify Ground Points’ Function?

More coming soon!